This article on the Exchange Team blog introduces the PST Capture tool, that was designed to help you get rid of PST files. It’s an interesting read, since apparently lots of people are still using PST files for archiving and sorting email. It’s 2012 – ditch the PST!
I took a moment to reflect back to a time when I had to use PST-files. That was years ago. I feel old now. Perhaps my mailbox was capped to 500 MB and after careful optimization I was able to live my chained-to-email life just barely under the limit. The obvious solution was to create additional PST-files on your local drive and shuffle emails back and forth between different repositories when necessary.
Backups were always painful. Copying 10 PST files, each 2 GB in size, took ages. Or that’s how it seems when you are forced to reorganize email for artificial reasons. Thank you, 500 MB quota.
With the advent of practically unlimited email storage from Google (Gmail), Microsoft (Hotmail) and others, it’s amazing how many companies are still offering email services with subpar storage and archival options for their employees. Who, in a way, are kind of paying for those services in exchange for their time and skills.
Microsoft Exchange 2010 has supported personal archives for quite some time now. Even the TechNet article states the reason for personal archives: “[..] eliminating the need for personal store (.pst) files”. Sadly it’s a premium feature requiring an Exchange enterprise Client Access License (CAL). The alternative for this would be to employ unlimited archive from the cloud with Office 365 by using Exchange Online Archiving.
I, for one, feel that archiving and indexing old emails is worth the effort. I find myself performing advanced search queries against my pre-2000 era emails several times a month. Searching emails from Sent Items is a daily occurrence, and every too often the email I thought I sent just yesterday was actually sent 2 months ago. This is also a painful reminder on how reliant we seem to be on email. Especially for archiving purposes: stuff is sent over the wire and then forgotten – but I’ve got a copy in my archive.
So, really – ditch the PST. Give your people unlimited email archive, today. There’s no reason not to.